Turn abandoned carts into recovered revenue.
Auto Recover texts customers who leave checkout, answers the question that stopped them, and walks them back to the order — automatically, in your brand's voice.
No credit card required · 3-day free trial · Cancel any time
on the Shopify App Store
for DTC brands in the last 12 months
Today 14:32
Delivered
Across Shopify stores running Auto Recover in the last 12 months.
Conversations that ended in a completed order, not just a click.
Of texted carts. Email-only flows typically land nearer 2%.
From install to your first live conversation. No developer needed.
Your abandoned cart emails are talking to a closed inbox.
People abandon checkout for a reason — unclear shipping, uncertain sizing, a price that felt high. A reminder email can't answer any of that, and most of them are never opened anyway.
- 70%
- of checkouts are abandoned. For most stores it's the single largest source of lost revenue.
- 64%
- of those shoppers say they'd have completed the order if one question had been answered.
- 90s
- median time to read a text message. Email's median is 90 minutes — if it's opened at all.
Four reasons people don't check out. Watch it handle all four.
These are real conversation patterns, not scripts. Pick an objection and read the whole thread — including the one where it decides not to push.
Every reply is generated against your catalogue, policies and tone. Nothing is templated, and nothing is sent that breaks the rules you set.
Live before your next coffee goes cold
Three steps, in order. The longest one is you reading what it plans to say.
- 1Under 5 minutes
Connect your Shopify store
Install from the app store and authorise. Auto Recover reads your catalogue, variants, shipping rules and returns policy on its own. No code, no dev ticket, no data export.
- 2About 15 minutes
Configure your rep
Set the brand tone of voice, give your AI rep a name, and cap the discounts it can offer. Your rules shape every message, so it always sounds like you and stays inside your margins.
- 3From then on
It works every abandoned cart
A real conversation starts within four minutes of abandonment, day or night. You watch recovered revenue land in the dashboard and read any thread in full.
You decide what it's allowed to say
The real worry with AI texting your customers isn't whether it works. It's what happens the one time it gets it wrong. So the controls come first, not as a settings page nobody finds.
It only works with the information you give it
Auto Recover uses the information available from the store and the customer's cart to guide the conversation. It doesn't make up products, prices, policies or offers that aren't provided to it.
You stay in control of the offer
Choose the discounts and incentives Auto Recover is allowed to use. Your margins stay protected while the AI works to give customers a reason to complete their purchase.
It knows when a conversation needs more
When a customer asks something the AI can't confidently help with, the conversation can be handed over rather than forcing an answer that could be wrong.
Conversations, not constant follow-ups
Auto Recover is built around starting a genuine conversation with an abandoned shopper — not bombarding them with a sequence of repetitive reminders. If they engage, the AI can continue the conversation and help move them toward checkout.
We'd already squeezed everything we could out of our Klaviyo flows. Auto Recover recovered £45,200 in its first ninety days on carts those flows had given up on. It handles objections better than my support team does.
We switched from email-only flows and cart recovery tripled. The difference is that people actually reply — and once they're replying, they buy.
I read every thread for the first month waiting to catch it out. It never said anything I wouldn't have said. Now it's just a 24/7 sales assistant.
Works alongside the stack you already run
You only pay a share of what it actually recovers
A small monthly fee for the platform, then a percentage of revenue Auto Recover brings back. No fee on orders it didn't recover. Cancel any time.
Starter
Brands just getting started
+ 10% of recovered revenue
Best value under £1,250 recovered a month
- ✓AI SMS cart recovery
- ✓Shopify integration
- ✓Dedicated toll-free number
- ✓Basic AI customisation
- ✓Standard support
Growth
Actively optimise and scale recovery
+ 6% of recovered revenue
Cheapest between £1,250 and £2,333 a month
- ✓Everything in Starter
- ✓Smarter AI objection handling
- ✓Multi-country sending (soon)
- ✓Priority customer support
Scale
Maximise revenue with control and performance
+ 3% of recovered revenue
Best value above £2,333 recovered a month
- ✓Everything in Growth
- ✓Advanced brand voice tuning
- ✓Custom sending domain (soon)
- ✓Multi-country sending (soon)
- ✓API & webhook access
- ✓Named account manager
If it doesn't pay for itself in 60 days, we refund the platform fee
Recovered revenue is measured on orders that Auto Recover had an effect on, where the customer clicks the link from the message or uses the discount code provided by the AI. If it doesn't cover what you paid us, you get the monthly fees back. No argument, no exit interview.
- ✓3-day free trial on every plan
- ✓No credit card to set everything up
- ✓Sending starts only once you add one
- ✓Cancel in one click, no contract
Questions people ask before installing
Still stuck on something? Ask us directly — a person answers, usually inside an hour.
Get in touchHow does the AI know what to say?
It reads your Shopify catalogue, variants, stock, shipping rules and returns policy directly, then generates each reply against the specific cart in front of it. Nothing is templated. If a customer asks something it can't source from your store data, it says so and hands the thread to your team rather than guessing.
Will this annoy my customers?
Auto Recover starts with one message per abandoned cart. If the customer replies, the AI continues the conversation naturally. If they don't reply, a single follow-up may be sent with an extra incentive. Quiet hours are enforced in the customer's own timezone and STOP is honoured immediately and permanently. Across stores running Auto Recover, the opt-out rate sits around 0.4% — lower than most abandoned-cart email flows.
Does it replace my Klaviyo flows?
No — keep them. Auto Recover picks up the carts your email flows didn't close, which is the overwhelming majority of them. On the Growth plan it syncs both ways with Klaviyo so a customer who's already converted from email never gets a text.
Can I stop it offering discounts?
Yes. Set the ceiling to 0% and it will never offer one — it'll handle the objection on value, shipping or payment terms instead. Or cap it at, say, 10% and free shipping, and it can't go beyond that even if the customer pushes. Roughly a third of recovered carts involve no discount at all.
How is recovered revenue attributed?
Recovered revenue is measured on orders that Auto Recover had an effect on, where the customer clicks the link from the message or uses the discount code provided by the AI.
Is it GDPR compliant?
We only message customers who gave marketing consent at checkout, and consent state is read from Shopify on every send. Data is processed in the EU and UK, a DPA is available on request, and conversation records are deleted on request or after 24 months by default.
What happens during the free trial?
You connect the store, review the sample replies and configure your rules without entering a card. Live sending starts once you add a payment method — that's a deliberate guard so nothing reaches a real customer before you've read what it plans to say.
Can I change plans later?
Any time, both directions, effective from the next billing cycle. If your recovered revenue crosses a threshold where a different plan would cost you less, we email you and tell you to switch.
There's revenue sitting in yesterday's carts. Go and get it.
Connect your store, configure your settings, recover missed revenue. It takes five minutes and costs nothing.
No credit card required · 3-day free trial · Cancel any time